Factory customer service

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Wilo Middle East FZE

Jebel Ali Free Zone - South JAZFA New Showroom S3A1SR02 PO Box 262 720

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Wilo's factory customer service in a practical test: Reports and opinions of our customers

Herr hochtief

Harald Tiede, Specialist Engineer for Technical Building Equipment in Turnkey Construction, HOCHTIEF Construction AG, Essen, Germany.

"The Wilo factory customer service recently came to our rescue: Three hours before an event, the entire pressure boosting system for potable water had a malfunction. The factory customer service from Wilo came by immediately, repaired the damage and saved the event. Everything was completed without complications and very quickly. The Wilo factory customer service technicians always left the impression that they were very well-trained and knew their products. With our projects, Wilo gives us valuable support – starting with product selection, to professional consulting, all the way to warranty claims. We are also impressed with the good selection of spare parts at Wilo."

Herr signal-Iduna

Jörg Börnard, Power Electronics Electrician and Stadium Technician, SIGNAL IDUNA PARK, Dortmund, Germany.

"Here at 'Black & Yellow' we are going green – the pumps from Wilo are great, and not only because saving energy is becoming more and more important. We at Borussia Dortmund put our trust in Wilo. When our stadium is sold out and 81,000 spectators want to use the bathrooms during half-time, we cannot afford to have any problems with the water supply. Inspection, maintenance and servicing by Wilo factory customer service ensure that everything runs smoothly. On top of that, the know-how of the Wilo technicians keeps our systems constantly optimized and adapted to the needs of the stadium. All services are provided to us within the scope of customized maintenance contracts. The cooperation is excellent. And if there really is a problem, a technician from the Wilo factory customer service is there immediately."

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How to contact us

We are glad to help you

If you have any questions, please contact us.

Working hours: Sunday till Thursday from 8:30 am to 5:30 pm.

Or send us your request: info@wilo.ae

T +97148809177

F +97148809188


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